Casework Outcome Measurements Reporting

Care and Repair teams provide a wide range of services to clients to assist them in making decisions about repairs and adaptations to their homes. In many areas, small repairs and other additional services are offered so that householders can access preventative, safety and security works. Care and Repair often provide these services in partnership with Police Scotland, Fire and Rescue Scotland and NHS Scotland.

The Housing (Scotland) Act 2006 created a new Scheme of Assistance based on the principle that individual owners have primary responsibility for maintaining their properties in good condition. This means that there will be variations in what qualifies for grant assistance through Care and Repair in each local authority area.

This report compiles information returned by 30 Care and Repair teams. We are encouraged that the reporting framework provides strong evidence that Care and Repair is highly regarded by its service users. They have provided feedback which shows that by accessing our housing support services, that have a focus on prevention, they feel that they have been helped to maintain their independence and feel more confident and secure about living in their home.

To access the Outcome Reports please click on the link below:

https://careandrepairscotland.sharepoint.com/:x:/g/EdWivV3XZPNClPfFuk8Kfm0BqZz2Ppqm8QX-cqQ7QS436A?e=BmBXMa